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Top 5 Web Hosting Support Providers

July 19th, 2010 Priya No comments

Any business needs a proper support to run their business effectively in a profitable way.  We can simply say support as the range of services offered to guide the customers in making cost-effective and effective use of the product.  As far as web hosting is concerned,  there is a ultimate necessity of providing customer service by means of support.  There are numerous web hosting support providers. Among them, few are mostly used by the web hosting companies.

Here is the top list of web hosting service providers.

Outsourceservers :

Outsourceservers offers reliable and flexible 24x7x365 support at all levels, for any web hosting company. In order to provide a strong technical support to all the queries, they have some effective plans – Per ticket support, per server support and package support. Under these kind of plans, You can get a unbeleivable support at an unbelievable low price.

Bobcares :

Bobcares is offering comprehensive 24×7 technical support programs and server administration services to Web Hosts and Data-centers.  It helps you to meet your business requirements in a flexible manner.

Actsupport :

Actsupport offers quality and cost effective IT support services for ISP’s and data centers round the clock – 24x7x365. They provide hosting support, software support, sales support and phone support.

Touchsupport :

Touch Support provides 24/7/265 fully branded technical support for web hosting companies looking to outsource their end-user support to the industry’s best professionals with a guaranteed response time.

Assistanz :

Assistanz provides 24×7 web hosting presales / sales support, billing support and web hosting technical support.  Their services are available as a stand-alone entity as well as a package.

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Quality Web Hosting Support

July 16th, 2010 Priya No comments

Almost all hosting companies should have support. However sometimes, it is not so convenient and cost efficient to deal with a lot of usual questions and enquiries, instead of concentrating on increasing company revenue.  If you are running a large web hosting company or a starting Web Host Reseller that needs professional, experienced, trustworthy staff to handle customer services,  it is necessary to have quality outsourced web hosting support.

There are different ways of providing web hosting support.  They are ticket system, live support, mail support and telephone support.  A ticket system tracks long-term customer support issues and the steps that were taken in order to try to resolve them. Live chat and telephone support lets the customer to get solution instantly. Many support providers came out several plans like per ticket support, per server support,  package support and so on.

Outsourced web hosting support has its own advantages.  Web hosting support providers like outsourceservers are  always available for your Client’s Support needs, 24 times a day, 7 Times a Day, 365 Days a Year.  They provide  support at  levels 1, 2, 3  in a flexible way.  You can get quality web hosting support at an unbelievable cost.

With  high level of technical education, language proficiency as well as experience in developing and maintaining such projects, your requirements will be met in an effective way.